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  • Job Title : Network Engineer
         
    Job Description : Working at Technical Assistance Centre & Resolving network issues.
         
    Qualification : Any Bachelor degree
    Experience : 1 year to 3 years
    Job Location : Mumbai
    Job Type : Regular
         
    Job Role : Individual Contributor (reporting to Assistant Manager)
    Certifications : CCNA, (Voice, Sec), CCNP, CCNP (SEC) Excellent communication skills
         
    Job Responsibilities: : Troubleshoot Level 2 Network issues of Enterprise customers (US/CAN region) Early resolution of Critical Cases (Sev1) Expert in Root Cause Analysis Mentoring of N2/N3 level Engineers Attending weekly Review calls with Client Writing Tech documents covering best practices & Tshoot approaches for a product/issue Co-ordinate with Advance TAC & Cross functional teams on complicated issues
         
    Core : Routing & Switching Basic LAN configuration- Vlans, Trunks, Ether-channels STP, SPAN, RSPAN, inter VLAN routing. LAN security- DHCP snooping, dynamic ARP inspection IP source guard, private VLAN, port security. Advanced LAN switching concepts- CEF, QoS on catalyst switches, L2PT, Dot1Q tunneling, VSS. Routing Protocols RIP, OSPF, EIGRP, BGP Multicast Conceptual Knowledge. MPLS Basic understanding of LDP, TDP, MPLS L2/L3 VPNs. In-depth knowledge of services like DHCP, QoS, NTP, HSRP, GLBP, VRRP, ARP, NAT, ACL, PBR, GRE tunneling, IP SLA/object tracking ACE(10/20/30 Modules and ACE 4710 Appliance) CSS 11500 Content Series Switches WAE Hardware WCCP (Web Cache Control Protocol) Wide Area Application Services (WAAS) 4.x and earlier Digital Media Player (DMP 4300 / 4400 Series) Digital Media Suite (DMM / Digital Media Manager, SNS / Show and Share) In-depth knowledge of HTTP,SSL and different application layer protocols (Preferred)